IT Manager and veteran systems engineer with twenty five years experience managing multi-server environments from Windows Server 2000 through Server 2022, and Ubuntu/Debian Server on Azure, VMware 4.x through 7.0, and bare metal
IT Manager @ Portnoy Schneck LLC in Hamilton, NJ
August 2023 - Present:
- Overseeing the IT department staff, ensuring smooth operations and efficient workflow
- Developing and managing the firm’s IT budget, ensuring cost-effective use of resources
- Planning and executing IT projects, from initial concept through to completion
- Introducing and integrating new technology solutions to enhance business processes
- Establishing and running a fast-track program for cybersecurity to protect the firm’s data
- Handling relationships with IT vendors, ensuring quality service and support
- Formulating and maintaining IT policies and procedures to ensure compliance and best practices
- Supervising the firm’s IT security measures and ensuring compliance with relevant regulations
- Generating detailed reports using MSSQL for data-driven decision-making
- Utilizing PowerShell to automate complex tasks and streamline operations
Senior Engineer @ RedEye Inc in Hamilton, NJ
June 2023 - August 2023:
Part-time
Mar 2014 – June 2023:
Full-time
- Providing proactive server monitoring and management, and managed patch deployment
- VMware virtualization planning, implementation, physical to virtual conversion
- Implementing SAN and NAS technologies
- Microsoft Windows Server and Ubuntu Linux server deployment, installation, configuration, migration, troubleshooting and support
- Microsoft Exchange and Microsoft Office 365, anti-spam/anti-virus solutions and email disaster recovery
- Disaster recovery, data integrity, and business continuity planning with BDR-based backups
- Project planning, management, and implementation
- Maintenance and editing of client websites using WordPress, OctoberCMS, and PHP/HTML/CSS
Technology Instructor/Trainer - Contractor @ Mercer Institute at MCCC in West Windsor, NJ
Mar 2014:
- Classroom-based technology training to acquaint users with new software applications
- One-to-one technology training to address user-specific concerns following implementation
North American Systems Administrator @ PeriGen in Cranbury, NJ
Jan 2013 - Feb 2014:
- New hire technology onboarding and ongoing training
- Configuring and maintaining all company computers, including group policies and encryption
- Ensuring data security including regular backups, anti-virus, firewall, physical security, and VPN access
- Supporting virtualized server infrastructure for both production and development environments
- Recommending to Senior VP of Operations plans to implement, maintain and enhance the corporate computing infrastructure and corporate guidelines for IT infrastructure
- Performing system monitoring, verifying the integrity and availability of all hardware, server resources, and key processes, reviewing system and application logs, and verifying completion of scheduled tasks
- Performing regular security monitoring to identify any possible intrusions
- Performing encrypted daily backup operations, ensuring all required files and data are successfully backed up to the appropriate media, and media is recycled and sent off site as necessary
- Ensuring software licensing compliance and documenting licenses
- Developing and providing continuing support homegrown client web portal and web application
- Creating reports from database queries and parsing data to provide executive summaries
Senior Field Support Specialist @ Pro Computer Service in Moorestown, NJ
Nov 2004 - Jan 2013:
- Provided business consulting services including hardware, software, and network infrastructure monitoring, support, maintenance, and upgrades
- Supported servers and client PCs across dozens of industries including medical, legal, mortgage, real estate, title, accounting, environmental consulting, and more
- Supported, installed, and upgrade industry-specific applications, data security, virus prevention and remediation, hardware, software, network, and day to day issues
Computer Technician @ MBNA America in Newark, DE
Sept 2004 - Nov 2004:
- Planned and deployed Windows NT to Windows 2000 migration with Altiris to 7 Delaware offices